🔒 Privacy Policy Talha Traders

At Talha Traders, your trust is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us through talhatradersofficial.store. By using our website, you agree to the practices described below.

📌 Information We Collect

We collect the following information when you place an order or use our website:

  • Your name, email address, phone number, and shipping address.

  • Payment details (for online transactions – processed securely via trusted gateways).

  • Order details such as products purchased, payment method, and delivery preferences.

  • Optional information you may share with us (such as feedback, queries, or reviews).

🔐 How We Use Your Data

We use your personal information only for:

  • Processing and delivering your orders.

  • Sending you order confirmations, tracking details, and important updates.

  • Customer support and complaint handling.

  • Improving our services, website, and customer experience.

  • Legal, safety, and fraud-prevention purposes (if required by law).

🚫 What We Do Not Do

  • We do not sell, trade, or rent your personal data to third parties.

  • We do not store sensitive payment details (such as credit/debit card numbers). All online payments are handled by secure third-party gateways.

  • We do not misuse your information in any way.

🛒 Orders, Payments & Shipping

  • Orders can be placed 24/7 through our website.

  • We accept Cash on Delivery (COD) and secure online payments.

  • Delivery is available nationwide across Pakistan.

  • Estimated delivery times:

    • 2 – 5 working days for major cities.

    • 3 – 7 working days for other areas.

🔄 Returns & Refunds

  • Returns are accepted within 7 days of delivery for unopened, unused, and sealed products in their original packaging.

  • Opened or used products cannot be returned due to hygiene and safety reasons.

  • If you receive a wrong or damaged item, please contact us within 48 hours with proof (photo/video).

  • Refunds are processed within 7 – 10 working days after approval.

  • Refunds for online payments will be made to the original payment method. For COD orders, refunds will be issued via bank transfer, Easypaisa/JazzCash, or store credit.

🛡️ Data Security

  • We use industry-standard security measures to protect your data.

  • Access to personal information is limited to authorized staff only.

  • All online payments are processed over secure and encrypted channels.

📞 Contact Us

If you have any questions about this Privacy Policy or how your data is used, please reach out to us:

✅ Compliance & Trust

Talha Traders follows general e-commerce and consumer protection practices in Pakistan. We are committed to being transparent, fair, and responsible in handling your information.

By shopping with us, you can be sure your data and rights are respected.

Thank you for trusting Talha Traders!